We are often asked time and time again how to switch from one Lifeline company to another one.
Many of these individuals ask this because they had no Lifeline service after Budget Wireless went out of
business suddenly. Some of them also asked us since the rules of the Lifeline program were changed back in
December 2016. Many people also asked this question because they were simply not happy with the service.
To answer these questions here is the information provided by USAC or Universal Service Administration Company
Changing Your Company
A customer made transfer Lifeline benefit to another company once every 60 days for their telephone service and
for Internet service, once every 12 months.
Customers can transfer their benefit sooner under the following conditions
The customer has moved to a new address
The company no longer offers any Lifeline service
The company has charge late fees which are greater than the customers
out-of-pocket cost monthly for their service
Transferring a Lifeline Benefit
If you wish to transfer your benefit to another company, you need to contact that company that offers lifeline
and then you will ask them to transfer the lifeline benefit to them. you will need to send them the following
information so the process can be completed
Your date of birth
The last four digits of your Social Security number
Your phone number
A written or verbal consent from you
You need to give your consent which acknowledges that once a transfer is complete then you lose the benefit with
the company you worked with previously.
You have to acknowledge that your new company has explained that the customer may not have more than one
Lifeline benefit in their household.
most cases, a customer does not experience any interruption in their service. In some cases, the customer may be
required to provide Proof of Identity.
This is all you need to know to transfer your service from your current free government cell phone company to
another company as it is quite simple.
IIt doesn't matter whether your old company went out of business or you simply want a new Lifeline company you
now have the information you need to make the necessary changes